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  4. Step 1: Check for an internet service outage
  1. Back ArrowGetting started

Step 1: Check for an internet service outage

Learn how to check for an outage by signing in to your GFiber account or the GFiber App.

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Getting started

<strong>Step</strong> <strong>1:</strong> <strong>Check</strong> <strong>for</strong> <strong>an</strong> <strong>internet</strong> <strong>service</strong> <strong>outage</strong>
Step 1: Check for an internet service outage
Run <strong>an</strong> <strong>internet</strong> speed test
Run an internet speed test
Activate your Gigabit <strong>Internet</strong> $0/month <strong>service</strong>
Activate your Gigabit Internet $0/month service
Lifestyle <strong>Internet</strong> Products <strong>for</strong> Trusted Testers
Lifestyle Internet Products for Trusted Testers
Cannot sign up <strong>for</strong> <strong>service</strong>
Cannot sign up for service
<strong>Step</strong> 4: Troubleshoot your router
Step 4: Troubleshoot your router
<strong>Step</strong> 5: Troubleshoot your Mesh Extender
Step 5: Troubleshoot your Mesh Extender
<strong>Step</strong> 3: Troubleshoot your Fiber Jack
Step 3: Troubleshoot your Fiber Jack
<strong>Step</strong> 2: Verify that your account is in good standing
Step 2: Verify that your account is in good standing
Managing your <strong>Internet</strong> Battery Backup
Managing your Internet Battery Backup
Troubleshoot your GFiber <strong>internet</strong> <strong>and</strong> Wi-Fi
Troubleshoot your GFiber internet and Wi-Fi
<strong>Check</strong> your <strong>Network</strong> Health in the GFiber App
Check your Network Health in the GFiber App
<strong>Internet</strong> Battery Backup Overview
Internet Battery Backup Overview
Maximum <strong>internet</strong> speeds on GFiber
Maximum internet speeds on GFiber
What affects <strong>Internet</strong> speeds
What affects Internet speeds