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Device showing red (offline) in the portal

If one of your devices is outlined in red on the Network tab within your GFiber account, it means that the device is offline and not communicating with GFiber.

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<strong>Device</strong> <strong>showing</strong> <strong>red</strong> <strong>(offline)</strong> <strong>in</strong> <strong>the</strong> <strong>portal</strong>
Device showing red (offline) in the portal
Overview of <strong>the</strong> <strong>Network</strong> Tab <strong>in</strong> <strong>the</strong> GFiber App
Overview of the Network Tab in the GFiber App
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Sign in to the GFiber App
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