You could be eligible to save $30/month on your internet bill.
Google Fiber Webpass is proud to participate in the Affordable Connectivity Program (ACP), a federally funded program.
What is the Affordable Connectivity Program?
The Affordable Connectivity Program is a program created by the US Federal Government through the Federal Communications Commission (FCC) that helps keep families connected to internet service. With this program, eligible households can receive up to a $30 subsidy toward their monthly internet services.
Is my household eligible for ACP?
To qualify, your household must have an income at or below 200% of the federal poverty guidelines or include a member of the home who meets the ACP criteria. Qualifying criteria include participation in other government assistance programs, such as SNAP, Medicaid, SSI, WIC, Federal Public Housing Assistance, or Lifeline. The best way to know if your household qualifies is to confirm eligibility through the federal government's National Verifier site.
How to enroll in the FCC’s Affordable Connectivity Program (ACP) through Google Fiber Webpass
I am not a Google Fiber Webpass customer yet
Qualify
If you haven’t yet been approved through the FCC and do not yet have your application ID#, please visit
getinternet.gov
open_in_new
to confirm your eligibility and receive your application ID.
If you already have your application ID#, go to step 2.
Check availability
Go to
check availability
open_in_new
and enter your address to check availability of our service.
On the plans page, click ‘Learn more’ and submit your ACP application details to sign up with our discounted plans.
We’ll verify your eligibility and send an email confirming your enrollment in ACP.
Enroll
Once you have signed up and enrolled in ACP with us, you’ll start receiving a credit of up to $30/month on your bill.
I am a current Google Fiber Webpass customer
Qualify
Apply at the FCC’s
getinternet.gov
open_in_new
to confirm your eligibility and receive your application ID.
If you are currently qualified for ACP, go to step 2.
Sign in to your account
Sign into your Google Fiber Webpass account
open_in_new
Click the “Apply for ACP” link, and submit your ACP application details.
We'll verify your eligibility and send an email confirming your enrollment in ACP.
Enroll
Once you’re enrolled, you’ll start receiving a credit of up to $30 on your bill in the next billing cycle.
If you are already enrolled in ACP with Google Fiber Webpass and want to view our ACP discounts, you can do this directly from your account.
FAQ
What is the ACP?
The Affordable Connectivity Program is a program created by the US Federal Government through the Federal Communications Commission (FCC) that helps keep families connected to internet service. With this program, eligible households can receive up to a $30 subsidy toward their monthly internet services.
Who qualifies for the ACP?
A household is eligible for this program if the household income is at or below 200% of the Federal Poverty Guidelines, or one member of the home meets any one of the following criteria:
- Qualifies for the Lifeline program;
- Receives benefits under the free and reduced-price school lunch program, or the school breakfast program, including through the USDA Community Eligibility Provision;
- Participates in other government assistance programs, such as SNAP, Medicaid, SSI, WIC, Federal Public Housing Assistance
- Received a Federal Pell Grant during the current award year;
For more guidance on whether your household qualifies, check the eligible categories and income eligibility table on the ACP website. If you think you qualify, you can confirm eligibility through the federal government’s National Verifier site.If you’re currently enrolled in the Lifeline program, you don’t need to apply again for the ACP. Contact us to use your ACP benefit for Google Fiber Webpass service.
How do I enroll in the ACP?
There are 3 simple steps to enroll in the ACP through Google Fiber Webpass:
- Qualify
Complete an eligibility form with thefederal National Verifieropen_in_new
to confirm you qualify for the ACP. If you’re eligible, you’ll receive an application ID. - Connect
Sign up for Google Fiber Webpassopen_in_new
monthly internet plan. If you’re already a customer, skip to the next step. - Enroll
Sign in to your Google Fiber Webpass account. Click the “Apply for the ACP” link, and submit your ACP application details. We’ll verify your eligibility and send an email confirming you’re enrolled in the ACP. Once you’re enrolled, you’ll start receiving a $30 credit on your bill within the next two billing cycles, depending on the timing of your enrollment.
How much is the ACP benefit?
Qualifying households can receive up to $30/month toward their internet service.
How will I receive my ACP benefit?
Once you’ve been successfully enrolled in the program, you will get a $30 credit on your internet bill until you unenroll in the program or are no longer eligible to receive the benefit.
When will I start receiving my ACP benefit once I’m enrolled?
After you have received an email from us confirming your enrollment, you could see the ACP credit on your next bill. However, depending on the timing of your enrollment, the credit might not appear until your second bill after enrollment.
Can I enroll if I already have Google Fiber Webpass service?
If you currently have our monthly plan*, you can apply for ACP benefits at any time and start receiving a $30 credit on your bill once you qualify for the program and enroll through your Google Fiber Webpass account. To get started
- Complete an eligibility form with the
federal National Verifieropen_in_new
to confirm you qualify for the ACP. If you’re eligible, you’ll receive an application ID. - Sign in to your Google Fiber Webpass account. Click the “Apply for the ACP” link, and submit your ACP application details.
- We’ll verify your eligibility and send an email confirming you’re enrolled in the ACP. Once you’re enrolled, you’ll begin receiving a $30 credit on your bill within the next two billing cycles, depending on the timing of your enrollment.
*The ACP benefit can only be applied to monthly services. For customers who are currently subscribed to our yearly plan, the benefit can’t be applied to past purchases or multi-month packages. If the program is still active when it comes time to renew your service, you can switch to our monthly plan and start receiving the benefit once you qualify for the program and enroll through your Google Fiber Webpass account.
Can I enroll if I already have internet service with another provider?
Yes, you can switch from your current service provider to Google Fiber Webpass and enroll in the ACP benefits through us. However, the ACP subsidy is limited to only one per household and can only be applied to one provider at a time.
If you’re already receiving ACP benefits from your current provider, contact us to transfer your benefit. You will need to provide us the following information to process the transfer request:
- Your full name, date of birth, the identity information you provided with your ACP application, home address, phone number, and
- Your consent (verbal or written) to transfer your benefit.
If you don’t already participate in the ACP or Lifeline, here’s how to apply and enroll with Google Fiber Webpass:
- Complete an eligibility form with thefederal National Verifieropen_in_new
to confirm you qualify for the ACP. If you’re eligible, you’ll receive an application ID. - Sign up for Google Fiber Webpassopen_in_new
monthly internet plan. - Sign in to your Google Fiber Webpass account. Click the “Apply for the ACP” link and submit your ACP application details. We’ll verify your eligibility and send an email confirming you’re enrolled in the ACP. Once you’re enrolled, you’ll begin receiving a $30 credit on your bill within the next two billing cycles, depending on the timing of your enrollment.
Can I transfer my ACP benefit from another internet service provider to Google Fiber Webpass?
Yes, you may transfer your benefit once a month. If you’d like to transfer your ACP benefit from your current provider to Google Fiber Webpass, contact us.
- Your full name, date of birth, the identity information you provided with your ACP application, home address, phone number, and
- Your consent (verbal or written) to transfer your benefit.
Please note, the ACP subsidy is limited to one per household and can only be applied to one provider at a time.
How long will the ACP benefit last?
You will be eligible for the ACP benefit for as long as you continue to qualify for the program. The government has not announced a program end date, but the program is expected to last until the federal government funds are exhausted.
Can another member of my household also receive the benefit?
The ACP subsidy is limited to one per household and it’s not transferable to another person or household even if they also qualify for the program. The name and information of the person who applied for the subsidy on the FCC’s website must match the information provided to Google Fiber Webpass.
Can I receive the Lifeline service from one provider and ACP from another provider?
Yes, you can apply your ACP benefit to a different internet provider than your Lifeline provider. For instance, a qualified household can receive a Lifeline benefit for mobile phone service from one provider and an ACP benefit for home internet from a separate provider.
Can I apply the ACP benefit to the Google Fiber Webpass yearly plan?
No, the program is limited to one monthly service discount and can’t be applied to past purchases or multi-month packages. If you’re currently subscribed to our yearly plan, and the program is still active when it comes time to renew your service, you can switch to our monthly plan and start receiving the benefit. You will first need to qualify for the program and enroll through your Google Fiber Webpass account.
What happens if the Affordable Connectivity Program ends?
Google Fiber Webpass will offer ACP as long as it is available through the FCC. If there are changes to the program we’ll make sure you understand how this impacts you so you can decide if you want to continue using your Google Fiber Webpass internet service, change plans, or cancel.