Frequently asked questions
FAQ
About GFiber
Yes. GFiber is the brand name for Google Fiber.
GFiber is nationally recognized for its performance and customer satisfaction. Since first being eligible for the JD Power Customer Satisfaction Award in 2023, GFiber (formerly Google Fiber) has been awarded #1 in for Residential Wired Internet Service in the South Region three years in a row (2023, 2024 and 2025). GFiber has swept every sub-category each year including being ranked the highest in value for price paid.Voted the best overall internet by the people who use it. GFiber is a four-time PCMag Readers’ Choice winner for Best Overall ISP and has been named Best Overall by Reviews.org for two years running.The gold standard for fiber technology. Forbes Home has named GFiber the Best Fiber Internet for three consecutive years (2024–2026), and Reviews.org has crowned GFiber the Best Fiber Provider for 2025 and 2026.Built for those who need the most from their connection. GFiber has been named PCMag’s Best Gaming ISP three years in a row and was recognized as the Fastest ISP by Reviews.org for 2025 and 2026.Leading the way among the big names. PCMag named GFiber the Best Major ISP for both 2024 and 2025, proving that you don't have to sacrifice personal service for scale.Additionally, GFiber was named 2025's Best Overall Internet Provider in the US by HighSpeedInternet.com.And we are most proud and grateful for how our customers feel about us. See what our customers have to say.
GFiber speeds range from 1,000 Mbps to 8,000 Mbps depending on your service. Our speeds are straightforward: 1 gig equals 1,000 Mbps. This means your max download and upload speeds will match your service—for example, our Home 3 Gig product offers speeds up to 3,000 Mbps. You’ll typically can get the fastest possible internet speeds by connecting your computer to your Fiber Jack or router with an Ethernet cable. Check out this Help Center article with tips on how to make the most of your wireless connection.
