Set Up Your Nest Wifi Pro

Depending on your home setup, you'll either use a self-install kit or schedule a professional installation during signup:

• Self-install kit: We ship a kit to your door, or you can pick one up at select GFiber locations when you place your order.
• Professional installation: A technician installs your equipment for you.

Quick Setup Guide

Note: Your kit includes a printed booklet with these instructions. You can also download the Google Home App from the Google Play Store or Apple App Store to follow along on your phone. 

To install your Nest Wifi Pro with Wi-Fi 6E:

1. Power on your Fiber Jack.

2. Connect the Fiber Jack to your Nest Wifi Pro’s WAN port (globe icon) with an Ethernet cable.

3. Turn on your router.

4. Set your Wi-Fi name and password in the Google Home App.

Total setup time: about 10–15 minutes.

What’s in Your Self-Install Kit

Open your self-install kit and confirm you have everything:

• Nest Wifi Pro 6E
  

• Nest Wifi Pro 6E power adapter
  

• Fiber Jack power adapter
  

• Ethernet cable
  

Step 1: Find the Fiber Jack

Note: Your Fiber Jack may look slightly different from the image below, but it works the same way.

Your Fiber Jack is the small white box that connects your home to the internet. A technician may have installed this during your original appointment, or it could have been left there by a previous homeowner or tenant. Look for it on a wall, usually where the fiber line first enters your house through your NIU.

Check these common spots:

• Mounted on a wall in a central area or utility closet.
• Hidden inside a plastic media panel in a bedroom closet or behind the front door.
• Connected to an old router with an Ethernet cable.

There are two Fiber Jack models: 

• Single-light model (blue lights)
• Four-light model (green lights)
  

Prefer to watch a video? See how to find your Fiber Jack.

If you still can't locate it, contact us.

Step 2: Connect the Fiber Jack to Power

To connect your Fiber Jack to power, follow these steps:

1. Remove the bottom cover of the Fiber Jack by placing your fingers in the side dents and gently pulling.
   

2. Check if the Fiber Jack is plugged in. If it is not, connect the power adapter from your self-install kit and plug it into a wall outlet.
   

3. The Power light should start blinking. If it does not, press the Power button on the inside left side of the Fiber Jack.
   

4. Wait for the light to turn a solid color before moving on.

Having trouble connecting? See our Fiber Jack troubleshooting guide.

Step 3: Connect the Fiber Jack to Your Router

Placement tip: Put your router in a central, open spot — like a shelf. Keeping it out of cabinets and away from stacked items helps maintain a strong Wi-Fi signal.

Before you start: Unplug and disconnect any old router from the Fiber Jack. Keep an eye on your email for instructions on how to return or recycle your old device.

1. Plug one end of the Ethernet cable into your Fiber Jack.
   

2. Plug the other end into the WAN port (globe icon) on your Nest Wifi Pro.

3. Connect the router’s power adapter to a wall outlet.

4. Wait for the router light to slowly pulse blue. If the light does not pulse blue, review the light status guide below.

5. Slide the Fiber Jack cover back into place.

Step 4: Set up Your Wi-Fi Network Name and Password

1. Download the Google Home App from the Google Play Store or Apple App Store. 

2. From the Home tab, tap Add > Device > Scan QR Code.

3. Choose a home.

4. Select your Nest Wifi Pro router.

5. Scan the QR code on the bottom of your device.

   • Hold your phone about 5 in (12 cm) away to scan. Need help? Learn more tips for scanning QR codes.

   • Can’t scan the code? Tap Continue without scanning and enter the setup key from the bottom of your device. See where the setup key is.

6. Give your Wi-Fi network a name and password. 
   

   

   Use the same Wi-Fi name and password you used before and your devices should reconnect automatically.

7. Select a room for your router, or create a new one.

8. Your router will create your Wi-Fi network — this may take a few minutes.

9. To add another device now, tap Yes in the app or follow the steps below to add a point later.

Step 5: Add More Points (Optional)

You can add more Nest Wifi Pro routers to expand coverage throughout your home. Additional routers added to your mesh network are called points. Use the Google Home App to set them up.

1. Open the Google Home App.

2. From the Home tab, tap Add > Device > Scan QR Code.

3. If prompted, choose a home.

4. Select the device you'd like to add as a point and tap Next.

5. Scan the QR code on the bottom of the device.

   • Hold your phone about 5 inches away to scan. Need help? Learn more tips for scanning QR codes.

   • Can’t scan the code? Tap Continue without scanning and enter the setup key from the bottom of your device. See where the setup key is.

6. Follow the in-app instructions to finish setup.

7. To add another point, tap Yes when prompted — or repeat those steps later.

Once all your devices are added, the app will run a mesh test to confirm everything's working. 

iOS users: To enable Thread, grant Google Home App permission to access your network when prompted.

Nest Wifi Pro Light Status Guide