Help Center

Change Your GFiber Phone Service Plan

If your address is eligible for GFiber Phone, you can add it to your service plan from your account. You can also remove GFiber Phone service from your account.
alert-red
GFiber Phone options only appear if your address is eligible for GFiber Phone service.

Add GFiber Phone Service to Account

  1. Sign in to GFiber using your email and password. You’ll see your account page.
  2. Click Change plan to display the plan details page.
    The GFiber customer portal home tab. The "Change plan" button is circled in red.
  3. Click Add to plan next to GFiber Phone and follow the on-screen instructions to add phone service to your account.
    The "Plan Details" page within the GFiber customer portal. Google Fiber Phone is available under "Additional services," and the "Add to plan" button is circled in red.

Remove GFiber Phone Service

tool-tip
If you've already transferred your GFiber Phone number to another provider, be sure to remove GFiber Phone service from your GFiber account.
  1. Sign in to GFiber using your email and password. You’ll see your account page.
  2. Click Change plan to display the plan details page.
  3. Click Remove next to GFiber Phone and follow the on-screen instructions to remove phone service from your account.