Help Center

GFiber Phone Box Device Information

Official device guide for GFiber Phone Box models GFPB100 (1-light) and GAPB110P (3-light). Decode diagnostic LED patterns, view the light status matrix, and verify device connections.

Phone Box Overview

The GFiber Phone Box connects to a power outlet, your router, and your home phone. There are 2 models:

  • 1-light model (GFPB100)
    The GFiber GFPB100 Phone Box
  • 3-light model (GAPB110P)
    The GFiber GAPB110P Phone Box

Light Status Guide

When your Phone Box is properly connected, the LED on the front will show a solid color:

  • 1-light model (GFPB100): Solid blue
  • 3-light model (GAPB110P): Solid green

If the LED doesn’t show a solid color within 2–3 minutes of powering on, contact our support team.

Light statusGAPB110P (3-light model)GFPB100 (1-light model)
No lightNo power.No power.
Solid greenPowered on and working.
Flashing greenConnecting to the network.
Flashing orangeUpgrading firmware — don’t unplug.
Solid redNot operational.Powering up or hardware failure.
Fast blinking redConnection failure.
Solid blueSuccessful connection.
Blinking blueConnecting to the network.
Fast blinking blueIP address acquired.

 

Additional Indicators (GAPB110P Only)

The 3-light model (GAPB110P) has 2 additional LEDS next to the power light.

Network LED: shows Ethernet port activity.

  • No light: Network cable isn’t plugged in.
  • Flashing green (fast): LAN Ethernet port is active.

Phone LED: shows the status of your phone line.

  • No light: Phone port service isn’t available.
  • Solid green: Phone ready (standby).
  • Flashing green: Phone in use.

Connect Your Devices

  1. Connect the GFiber Phone Box to your router using an Ethernet cable.
  2. Connect your phone to the GFiber Phone Box using a telephone cable.
  3. Plug the power adapter into a power outlet.

Looking for detailed steps to install your GFiber Phone Box? See our complete guide to GFiber Phone self-installation.

Manage your phone: Sign in to your GFiber account and go to the Phone tab to manage your settings.

Safety and Handling

Follow these guidelines to keep your Phone Box working properly:

  • Keep it dry: Don’t use it near water or clean it with a wet cloth.
  • Allow ventilation: Place it on a solid, flat, unobstructed surface. Avoid soft surfaces like carpet, which can block airflow.
  • Avoid heat sources: Keep it away from heaters, radiators, and other electronics that generate heat.
  • To turn it off: The Phone Box doesn’t have a power switch — just unplug it.
  • Don’t open it: Attempting to open, modify, or repair the device yourself could cause injury or electric shock and will void your warranty.

Technical Specifications and Compliance

  • Dimensions: 2.75" W x 2.75" D x 1.0" H.
  • GFiber Property: The Phone Box belongs to GFiber. If it's lost or damaged, you may be responsible for the replacement cost.
  • FCC Compliance: This device complies with Part 15 of the FCC Rules, is restricted to indoor use, and should be kept at least 20 cm from people during operation.
  • Recycling: Don’t throw your Phone Box in the trash. If it needs to be replaced or returned, contact our support team for return and recycling instructions.