Change your gFiber account password

Learn how to update your gFiber account password using the mobile app or manage credentials via your Google Account.

Change your password using the gFiber mobile app

Follow these steps if you sign in directly with an email address and dedicated gFiber password.

Sign in to the gFiber app on your mobile device.
In the navigation menu, select Account.
Scroll to the Account settings section and select Sign in & security.
Select Password to open the password update screen.
In the New password field, enter your new password.

Password requirements: Must be at least 8 characters long and include at least 3 of the following categories: lowercase letters (a-z), uppercase letters (A-Z), or numbers (0-9).
In the Re-enter new password field, type your new password again.
Tap Submit.
Select Done on the confirmation screen to return to your account settings.

Your gFiber account password updates immediately, and you can sign in across all devices using your new credentials.

If you sign in to gFiber using your Google Account credentials, Google manages your authentication details directly.

Open your Google Account. You might need to sign in.
At the top left, click Security & sign-in.
In the section How you sign in to Google, click Password.
Enter your new password, then select Change Password.

Updating your Google Account password changes the login credentials for all connected Google services, including gFiber.

Your updated Google password automatically applies the next time you sign in to gFiber with Google.