Update Your Account Name, Phone Number, or Email

We want to make sure you get important updates about your service. You can change your account name or phone number anytime in your GFiber account settings.

Need to change your billing address or payment details? Check out how to add, update, or remove payment methods.

Update Account Information via the GFiber Mobile App

Before you begin, download the GFiber App from the Google Play Store or the App Store.

1. Open the GFiber App and sign in.
2. Tap the Account tab at the bottom of the screen.
3. Scroll down and tap Contact info.
   
4. Select the field you want to update (Name or Phone Number).
5. Enter your new information.
6. Tap the Save button.

Update Account Information via the GFiber Online Account Portal

1. Sign in to your GFiber account.
2. On the main account page, find the Contact info section.
3. Click the Edit button.
   
4. Select the field you want to update (Name or Phone Number).
5. Enter your new information.
6. Tap the Save button.

FAQs