Join the gFiber Trusted Tester Program
Program Overview
Programs typically run for a short period of time (typically 1-4 months) and only include a subset of customers who have opted in to be part of the program.
At any given time, there could be one or multiple trusted tester programs running and you could potentially be part of one or more of these programs.
Trusted testers click to accept the trusted tester agreement to participate and can opt out of specific tests or the overall program at any time.
Become a Trusted Tester
Sign up for the trusted tester program, answering a series of questions that help us figure out which products and services you’d be perfect for testing. We’ll contact you via email every time there’s something new to test that you qualify for and, as long as you’re still signed up, you can choose whether or not to participate in that test.
Only certain portions of the trusted tester program are invited to a specific test of a product or service at a time. Most products and services are not announced publicly and even your invitation to participate in a test, sent via email, is confidential. You can choose not to participate in any test—or opt out of the program—at any time.
FAQs
The gFiber trusted tester program allows selected gFiber customers to test new products and features before they are available to the general public.
The biggest reward for being a trusted tester is the chance to try out the latest products and features from gFiber. Some tests may have additional compensation.
You have to sign up for gFiber service in order to be a trusted tester. However, you could be a new customer and qualify for some tests.
Yes but we need your help to make sure we have your correct information associated with the trusted tester program.
To update your trusted tester program details please do the following:
- Submit the opt out form listing your previous email address.
- Submit a new opt in form using your new email address associated with your gFiber account.
Your information will be updated within one business day.
Yes but we need your help to make sure we have your correct information associated with the trusted tester program.
To update your trusted tester program details please do the following:
- Submit the opt out form listing your previous physical address (and new email address associated with your gFiber account, if applicable).
- Submit a new opt in form using your new physical address (and email address associated with gFiber, if applicable).
Your information will be updated within one business day.
Only active gFiber customers are eligible to be part of the trusted tester program. Your trusted tester membership will be cancelled as soon as you cancel your gFiber account.
Due to the confidentiality requirements of our testing program, only gFiber account owners are eligible to participate in the trusted tester program. If you transfer your account to someone else, that other person will have to apply to the trusted tester program on their own.
No. Simply submit an opt out form using the same information you used to sign up using the information associated with your gFiber account.