Transfer Your GFiber Phone Service to a New Address

If you're moving to an address where GFiber service is available (that already has a Fiber Jack), you can take your GFiber Phone equipment with you and use it at your new location. Contact us and we'll transfer your account from your current address to your new address.

Once your account information is updated, you're ready to set up GFiber Phone in your new location. You can either:

• Make an appointment to have a GFiber technician install your GFiber Phone service. (Some installations require a GFiber technician to install your equipment. If this is the case, our Customer Support team will let you know when to contact us to transfer your account information.)
• You can also choose to install the equipment yourself by following the steps outlined in this self-install video or follow the steps in this article to self-install GFiber Phone.