Help Center

Set Up Your Google Wifi with gFiber

Get step-by-step instructions to connect your Google Wifi point to your Fiber Jack, set up your network in the Google Home app, and place additional points.

To set up Google Wifi on gFiber, plug your Fiber Jack into power, connect the green port on your primary Google Wifi point to the Fiber Jack using an Ethernet cable, and complete network activation in the Google Home app. Watch this quick Google Wifi self-install video or follow the step-by-step instructions below to set up internet using your self-install kit.

tool-tip-info
This guide applies only to Google Wifi using the Google Home app. If you have a gFiber Wi-Fi 6 Router, gFiber Wi-Fi 6E Router or gFiber Wi-Fi 7 Router, use the gFiber App to complete installation.

Connect your primary Google Wifi point

Your internet signal enters your home through the Fiber Jack mounted on your wall.

  1. Locate your Fiber Jack. Most units are mounted in the living room near the TV, in a media closet, or in the garage.
  2. Connect the power adapter to the Fiber Jack and plug it into a nearby electrical outlet.
  3. Check the LED light on the Fiber Jack. The light flashes blue or green for up to 15 minutes before turning solid.
  4. Remove your primary Google Wifi point from the box and turn it over to access the bottom ports.
  5. Plug the Google Wifi power adapter into an outlet near your Fiber Jack and connect the power cable to your Google Wifi point.
  6. Connect an Ethernet cable from the green port on your Google Wifi point to the Ethernet port on your Fiber Jack.
    • If your wall has an Ethernet wall plate rather than an exposed Fiber Jack, plug the cable from the green port directly into the top port of the wall plate.
  7. Confirm that the light on the Google Wifi point slowly pulses blue, indicating it is powered on and ready for setup.

Reset your Fiber Jack

Follow these steps if the Fiber Jack light does not turn solid blue or green after 15 minutes.

alert-red
Do not attempt to open, alter, or repair your Fiber Jack. Doing so risks electric shock or equipment damage.
  1. Unplug the Fiber Jack power adapter from the electrical outlet, or disconnect the power cord directly from the unit.
  2. Disconnect the Ethernet cable from your Google Wifi point, wait 30 seconds, and plug it back in.
  3. Reconnect the power adapter to the electrical outlet.
  4. Wait 3 minutes for the Fiber Jack to complete rebooting.
  5. Confirm that the LED light on the front turns solid blue or green.

Set up the Google Home app

You configure and manage your wireless network through the Google Home app on your mobile device.

  1. In the Google Play Store or Apple App Store, enter Google Home in the search field and tap Install or Get.
  2. Open the Google Home app and sign in with your Google Account.
  3. In the Home setup screen, tap Add (+), select Set up device, and tap New device.
  4. Scan the QR code on the bottom of your Google Wifi point using your mobile device camera.
  5. When prompted, enter a custom Wi-Fi network name (SSID) and a secure Wi-Fi password.
    • Network names must be 1 to 31 characters without leading or trailing spaces.
    • Passwords must be 8 to 63 alphanumeric characters without spaces or special characters.
  6. Follow the remaining on-screen instructions to finish network configuration.
  7. Confirm that the central ring light turns solid white, indicating your network is active.

Add extra Google Wifi points

Additional points expand coverage across rooms. You only need to plug secondary points into standard wall power outlets—do not connect them to the Fiber Jack.

  1. Place each additional Google Wifi point in an open area off the floor (such as a shelf or media console), no more than 2 rooms away from the primary point.
  2. Connect the power adapter from the Google Wifi point to an electrical outlet.
  3. In the Google Home app, tap Add (+), select Set up device, and follow the on-screen prompts to pair each point.
  4. Allow up to 10 minutes for your points to automatically install software updates and restart.
  5. Verify that the light ring on each point emits a steady white light.

Manage network settings and credentials

Network Assist runs continuously in the background to balance traffic and keep your connection stable. You can update your network credentials at any time in the app.

  1. Open the Google Home app on your mobile device.
  2. In the Favorites or Devices tab, tap Wi-Fi.
  3. Tap the Settings gear icon in the top right corner.
  4. Select Network name or Network password to update your details, then tap Save.

Frequently asked questions