Understand the GFiber Billing Cycle
Your GFiber bill runs on a simple, predictable schedule — so you always know what to expect. Here’s how your billing cycle works and when to look out for your monthly charge.
How Billing Works
At the start of each billing cycle, we'll email you a link to your monthly bill. You’ll be automatically charged between 10 and 12 days after that email is sent.
You can view or download your bill anytime in your GFiber account or the GFiber App.
|
Date |
Description |
| July 31 | Service installation and activation date. |
|
August 1 | Billing cycle begins and your statement is generated for August 1 - August 31. A link to your bill is sent to the email associated with your GFiber account. |
| August 13 | Primary payment method is charged (12 days after statement generation). If your primary payment fails, your secondary payment method will be charged. |
| August 14 | Second payment attempt (if needed). |
| August 31 | Billing cycle ends (or the last day of each month). |
|
Date |
Description |
|
July 10 | Service installation and activation date. |
|
July 11 | Billing cycle begins and your statement is generated for July 11 - August 10. A link to your bill is sent to the email associated with your GFiber account. |
|
July 21 | Primary payment method is charged (10 days after your statement is generated). If that fails, your secondary payment method will be charged. |
|
July 22 | Second payment attempt (if needed). |
|
August 10 | Billing cycle ends. |
|
Date |
Description |
|
July 1 | Service installation and activation date. |
|
July 2 | Billing cycle begins and your statement is generated for July 2 - August 1. A link to your bill is sent to the email associated with your GFiber account. |
|
July 13 | Primary payment method is charged (11 days after statement generation). If that fails, your secondary payment method will be charged. |
|
July 14 | Second payment attempt (if needed). |
|
August 1 | Billing cycle ends. |
FAQs
No. Your billing date and automatic payment schedule are set when your service is activated. If you have a balance on your account, you can make a manual payment anytime. However, if you don't have a balance, you won’t be able to submit a payment.
Your billing cycle starts on the day your statement is emailed to you. To get a better idea of what your schedule may look like, check out the billing cycle examples above.
No — holidays don’t impact when your bill is sent or when your payment is processed.
You’ll always receive one GFiber bill per month, but your billing or payment dates may shift slightly depending on the number of days in the month.
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If your billing date falls between the 1st and 18th, your bill and payment dates will stay the same every month.
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If your billing date falls between the 19th and 30th, your payment date may vary slightly from month to month.
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If your billing date is on the 30th, your bill delivery date may also change:
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In months with 30 days, you’ll receive your bill on the 30th.
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In months with 31 days, you’ll receive it on the 31st.
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In February, your statement will arrive on the last day of the month (the 28th or 29th).
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Your payment will be processed between 10-12 days after your bill is sent.