Understand Your gFiber Monthly Bill
You can view and download your gFiber monthly bill anytime by signing in to your gFiber account online or using the gFiber App. Each bill breaks down your monthly plan, added equipment, applicable taxes, and account credits.
Download a sample gFiber bill
Download a sample bill to see how charges, credits, and account details appear on your statement.
Review line items on your gFiber bill
Your gFiber statement provides a clear breakdown of your monthly account activity.
| Charge Type | Details Included on Bill |
| Lifestyle Internet Products | Recurring cost for your current gFiber internet service rate |
| Equipment & Devices | Charges for additional devices, such as extra Wi-Fi extenders |
| Taxes & Government Fees | Applicable state, local, and federal government fees |
| Payments & Credits | Previous payments received or promotional account credits applied |
| Phone Charges | Itemized international call usage (for gFiber Phone customers) |
Frequently asked questions
Your gFiber payment is automatically processed on the same calendar day each month, which corresponds to your bill date. You can review your exact auto-pay date in the Billing section of your gFiber account or gFiber App.
If a service outage occurs in your area, gFiber automatically credits your account for the affected time — no need to call or request it. The credited amount appears as a separate line item under Previous Payments & Credits on your next monthly statement.