Help Center

Pay Your gFiber Bill

Learn how to pay your gFiber bill early or manage payment methods using the gFiber App or web portal.

gFiber automatically charges your primary payment method on your bill's due date. To make an early payment, sign in to the gFiber App or web portal, go to the Billing Info section, select Manage payments, and choose Make payment.
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gFiber automatically charges your primary payment method on your bill's due date. You only need to make a manual payment if you want to pay early after your monthly statement generates.
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We recommend adding both a primary and secondary payment method to your account to prevent service interruptions from expired or lost cards. If your account is suspended or delinquent, pay your balance in full to reinstate service.

Pay your bill using the gFiber App

Before starting, download and install the gFiber App for Android or iOS from your device's app store.

  1. Open and sign in to the gFiber App.
  2. In the bottom navigation bar, tap the Account tab. Your current amount due will appear in the Billing Info section.
  3. In the Billing Info section, tap Manage payments.
  4. Tap Make payment.
  5. From the dropdown menu, select your preferred payment method.
  6. Enter or select your desired payment amount.
  7. Tap Confirm and pay.

 A payment confirmation screen will display, and a receipt will be sent to your registered email address.

Pay your bill using the gFiber web portal

  1. Open a web browser and sign in to your account.
  2. In the Billing Info section, click Manage payments.
  3. Click Make payment.
  4. From the dropdown menu, select your payment method.
  5. Enter or select your desired payment amount.
  6. Click Submit payment.

A success banner will appear on your account dashboard confirming your transaction was processed.

Frequently asked questions