Help Center

Restart Your Mesh Extender With the GFiber App

If restarting your Google Fiber Mesh Extender fails to resolve an issue, try restarting again. If restarting multiple times still doesn't help, please contact GFiber customer support.
You can use the GFiber App to easily restart your Google Fiber Mesh Extender.
tool-tip
We regularly update the GFiber App GFiber App with new features to help make it even easier for you to manage your home or business network. We’ll be making improvements throughout 2025 and beyond, so your GFiber App might look different from the examples below.
To restart your Mesh Extender:
  1. Tap Network.
  2. Tap Manage extenders.
    Manage extenders link on the GFiber App
  3. Select See details.
    Mesh extender details on the GFiber App
  4. Touch Restart Mesh Extender.
    Mesh extender detail screen on the GFiber App
  5. In the warning alert that appears, touch Restart.
    Restart your mesh extender screen on the GFiber App

If restarting your Google Fiber Mesh Extender fails to resolve an issue, try restarting again. If restarting multiple times still doesn't help, please contact GFiber customer support.

Restart Your Mesh Extender Manually

If you don't see the Restart Mesh Extender option in the app, or if you're using an unsupported router or mesh extender, you can restart your equipment manually.

  1. Unplug the router or Mesh Extender from the power source.
  2. Wait 30 seconds.
  3. Plug the device back in.

If your device still isn't working, check out our advanced troubleshooting steps.